1. Scope and Purpose
At Medical Revenue Advisors, (“MRA“) a Subsidiary of Financial Capital Corp we value your privacy and are committed to protecting it. This Privacy Policy (“Policy“) explains how we collect, use, and share information obtained through MedicalRevenueAdvisors.com (“Website“) and applies to information collected offline, such as during office visits, MRA events, or interactions with our advisors at external events, as well as other context where this Policy is provided.
This Policy outlines our data collection, processing, and usage practices, including the types of personal information we collect, the steps we tale to safeguard it, and your rights regarding the use, access, and correction of your information. We maintain the highest standards of decency, fairness, and integrity in all operations, and we are committed to safeguarding the privacy of our customers, suppliers, partners, and online visitors.
Please note, this Policy does not apply to third-Party websites linked on our Website. MRA does not control or assume responsibility for the privacy practices if theirs third parties. We encourage you to review their respective privacy policy for more information,
For data processed on behalf of our healthcare provider customers, our practices are governed by agreements with those customers, including Business Associate Agreements (BAA) as required under the Health Insurance Portability Act (HIPPA). Additionally, a healthcare provider may have its own privacy policies that govern the collection and use, manage of healthcare information
2. What Does Medical Revenue Advisors Do?
Medical Revenue Advisors provides full-cycle-revenue management services, healthcare accountancy, bookkeeping, practice management services, forensic claims audits, digital marketing services as a Manage Service Organization (MSO) nationwide. Our services include but may not be limited to medical or dental practice start-up, provider credentialing, medical licensing in all 50-states, payer contract negotiations, coding audits. For more information about MRA, please click here about MRA.
3. What Personal Information is Collected
You are free to explore the Website without providing and personal information about yourself. MRA collects personal information from visitors only on a voluntary basis. This may include your name, postal address, email address, company name, telephone number, organization-related details, and information from transactions (both free and paid) conducted on our Website. We may also gather publicly available information from sources such as Facebook, LinkedIn, Twitter, Google, or other service providers.
The types of personal information we collect depends in how you interact with us and generally include:
- Identifiers: Such as your name, email address, and IP address,
- Customer Records: Including your postal address and phone number.
- Commercial Information: Details about products or services you have purchased.
- Internet or Network Activity: Information about how you use and interact with our Website.
- Professional or Employment Details: Such as your job, title or employer.
- Audio – Visual recordings: Majority of conversations may be recorded for quality assurance and training purposes. Visual recording via digital platforms, security cameras are gathered and archived. Made available for future educational or security purpose.
- Geolocation Data: General location information (e,g., GPS-based features), we will request your consent in accordance with applicable laws.
We may also collect demographic details like zip code, age, gender, preferences, interest, and favorites. If you sign up for paid services, additional information such as your credit card number and billing address may be required to create a MRA billing account.
4. How do we collect your personal information
Medical Revenue Advisors may collect information from you through various methods:
Information You Provided Directly: Tis includes details you voluntarily share when filling out forms on our Website, signing up for services, newsletters, requesting information, participation in surveys, or contacting our customer service. Depending in your interaction with us, we may request your name, practice / organization name, address, email, cell phone, and provider organization type,
Automatic Data Collection: When you use our Website, we may use automatic technologies to collect information, device type, mobile identifiers and details about how you interacted with or Website, such as search activity, browsing behavior, and interactions like mouse movements, click, touches, scrolls, or keystrokes.
Information from Other Sources: We may also obtain information from external sources, such as lead generation companies and social media networks. Additionally, we may collect information from other users of our services or publicly available resources.
5.How do we use your collected information
We collect and use personal information for a variety of purposes including:
Responding to Inquiries and Request: We use the information you provide to respond to your inquiries, deliver relevant content or information, and communicate with you via post, email, fax or other methods.
Improving Our Services: Your feedback, including from surveys and information sessions, helps is enhance our services, develop new offerings, and improve functionality of our Website based on your interest.
Marketing and Communication: In addition to mandatory services communications like welcome letters, billing reminders, technical updates, and security notices, we also send occasional product surveys or promotional content related to our products and services. We do not share mobile information with 3rd parties or affiliates for marketing or promotional purposes.
Data Storage and Processing: Personal information may be stored and processes in the United States or other Countries where are or our affiliates, subsidiaries, or agents operate. By using our Website or services, you consent to the transfer if your information across borders.
Business and Legal Purposes: We may use aggregated, anonymized or de-identified data for various business purposes, provided it cannot be used to identify you. We also use your information for internal legal and compliance needs.
Additional Uses: Any other uses will be disclosed at the time of collection and will align with the purpose for which the information was gathered.
We are committed to protecting your privacy and ensuring your information us used responsibility, as described above and compliance with applicable laws.
6. How do we share collected information
We disclose the following categories of personal information for commercial purposes, including identifiers, commercial information, internet activity, and geolocation data.
We share information outside of MRA under the following circumstances:
- With service providers and vendors who assist us with services such as analysis, content management, administration, marketing insights, market research, and analysis of our marketing efforts.
- With our affiliates and related entities for business purposes, including customer support, marketing, technical operations, and business functions.
- With our customers when you participate in surveys, provide feedback on our services, engage in onboarding processes, to take part in activities like focus groups, and other surveys. We will inform you beforehand if your information will be shared with our customers as part of a survey.
Who we share your data with
f you request a password reset; your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.